MarketVolt strongly opposes spam, or unsolicited commercial email. We believe that spam ruins the positive and creative aspects of the Internet, detracts from commercial activity and undermines the communicative power of email.
MarketVolt’s policy is to serve only those businesses, organizations, groups or individuals who send email to people who have knowingly given permission for such emails to be sent.
Every email sent from a MarketVolt account automatically includes an unsubscribe link, which enables any recipient to stop receiving emails from a sender. If a MarketVolt customer removes or deactivates this link, we reserve the right to terminate that customer’s account.
MarketVolt takes these additional steps to prevent spam and enforce this policy:
- MarketVolt™ reserves the right to monitor its clients’ list-building activities. If a client uploads a large list, MarketVolt™ reserves the right to ask the client for information about the source of that list. This helps to prevent clients from uploading third-party mailing lists that could violate this policy.
- MarketVolt™ prohibits its clients from using fraudulent or misleading names, postal addresses, reply addresses, subject lines or other content — either in their emails or on their web sites to which they may link. MarketVolt reserves the to terminate a client’s account if this is done.
Any customer found to be using MarketVolt to send spam will be immediately blocked from further use of our products and services. If you know or suspect any violators using our service, please inform us immediately at firstname.lastname@example.org. We investigate and take action based on these complaints.
In addition, you can report unsolicited emails to a spam reporting entity, such as www.spamcop.net, or you can use your email provider’s “report as spam” mechanism to designate an email as spam. Internet Service Providers (ISPs) use this information to distinguish good senders from bad senders, and we regularly communicate with ISPs to take action based on that data.
Your organization may be sending spam if you answer “yes” to any of the following questions:
- Have you acquired someone’s email address without his/her permission and sent email to that address? Note: Someone may give his/her address to an organization and explicitly grant permission for that organization to share the address with partner organizations. In such a case, you may acquire that person’s address without his/her direct knowledge, and may send email to that person.
- Are you sending email to anyone who has not agreed to receive email from you?
- Are you sending email to anyone who explicitly asked to be removed from your mailing list?
- Have you purchased/rented a mailing list from a third party and sent mailings to people on that list?
- Does your email fail to provide a link that allows recipients to remove themselves from your mailing list?
- Are you sending email to a single-address mailing list (i.e. email@example.com) that then redirects the email to multiple recipients? (Note: In such a case, a recipient has no way to prevent receipt of your mailings other than to unsubscribe from the third-party mailing list through which you’re sending the email).
- Does the subject line of your email contain false or misleading information?
- Have you falsified your originating address or transmission path information?